Hearth & Pool Privacy Policy

Information we collect

When you call, text, email, or submit a form on our website, we collect the information you provide directly — such as your name, phone number, email address, and the details of your service request. We do not collect information about you from any other source.

How we use your information

We use your contact information only to respond to your inquiry, schedule and manage service appointments, and communicate with you about your account or request — by phone, text message, or email, according to the method you contact us through or the method you provide.

SMS / text messaging & mobile information

No mobile information or SMS opt-in consent will be shared or sold to any third party or affiliate for marketing or promotional purposes. Mobile opt-in data and consent are never shared with third parties for those purposes, period.

If you text our published number, that message and our reply are used solely to have a conversation with you about your inquiry — never for marketing to anyone else. Message and data rates may apply, and message frequency varies depending on your conversation with us. See our SMS Terms & Conditions for full program details, including how to opt out.

Data sharing

We do not sell your personal information. We share it only with the service providers that help us operate — such as our email and text messaging providers — solely to deliver the communications you've requested, and never for their own marketing purposes.

Your choices

You can ask us to stop texting you at any time by replying STOP to any text message, or reply HELP for assistance. You can also contact us directly using the information below to update or remove your information.

Contact us

Questions about this policy? Email us at info@hearthandpool.farksecurity.com.